PAYMENT AND CANCELLATIONS

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All appointments require payment at the time of booking. A strict cancellation policy is in effect. If less than 48 hours notice is given, or there is a failure to turn up, you will incur 100% of the treatment fee. Exceptional circumstances will be considered. The cancellation fee has been reinstated as of June 2022. It also applies for any appointments cancelled due to covid-19 symptoms (follow NHS link), with you or anyone in your household.